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Need help with software licensing? Below you will find an overview of the support we offer.
If you have any other questions, please do not hesitate to contact us on +31 (0)88 3977 377 or send us a message.

  1. Download Artlantis from the website.
  2. Install Artlantis on your computer and open the application.
  3. Select 'Activate License' to activate your license. Now enter your code (make sure you are connected to the Internet).
  4. Click on "Activate License. After this, you will get a message that the activation was successful.
When you see the message "License cannot be validated," it means that you have reached the maximum number of activations on your license. Then, if you still want to install Artlantis on that device, you need to deactivate it on another device.
Need help with assigning licenses to users? Then check out our Autodesk licensing help guide.
Make sure your information with Autodesk is up to date. Change the n.a.w. data at Autodesk? You can do so free of charge at CADexpress. Contact us and we'll take care of it.
With Transfer of License, Autodesk makes it possible to transfer your license from one company to another. This may be through business acquisition, break-up or amalgamation. The software must not be older than 3 versions back. The number of licenses to be transferred is unlimited. This is subject to Autodesk's approval. Of course, for more information, you can always contact us.
Is the contract manager in the subscription contract no longer the right point of contact? Then contact us. We are happy to help you change the data.
  1. Sign in to Autodesk Account at manage.autodesk.com.
  2. Under "All Products and Services," find your product. You can use the search option to limit the number of products displayed.
  3. In the product tile, select the version, platform and language.
  4. Expand the menu and select a download method.
  5. Download your product. In some cases, downloading is the only option.
You can now get started with your Autodesk software! Need further help getting started with Autodesk? Then check out our Autodesk licensing help guide (Please note, the manual is in Dutch).
Do you want to remove a user as a member of the organization? Or do you want to deny someone access to a SketchUp license? This can be done through the following steps:
  1. In the Trimble Account Management Portal, users with "Account Owner" or "Administrator" roles can make changes to user roles and product access. To do so, go to the 'Members' page.
  2. Want to change the role of one person? Then click on the dots behind his/her name and choose 'Modify Product Access' to deny product access. Click 'Remove User' to remove the person from the organization.
  3. Want to modify the roles of multiple users? Then select the users with the checkboxes and open the Bulk Actions menu. In it you will find the same options as described above.
  4. When you change the product access, a pop-up appears showing the assigned product checked. Uncheck this product and click Save Product Access. When you delete a user, a pop-up appears saying that this user(s) will also lose access to their licenses. Click "I'm Sure" to confirm your choice.
Product access for users can be changed for all users at any time during a subscription period.
For help downloading, installing and activating your SketchUp license, please visit our dedicated Start with SketchUp page. Here you will find all the information you need.
First, download the appropriate version for your operating system from this page: Download SU Podium V2.6. The download appears with the extension .rbz. If you have never installed SU Podium before, you can do so through SketchUp's Extension Manager. If you already have an older version of SU Podium installed, you need to uninstall it first. After uninstalling it, you can follow the steps below:
  1. If so, open SketchUp first.
  2. Go to Extensions > Extension Manager (in older versions: Window > Extension Manager)
  3. Click on the 'Install Extension' button
  4. Navigate to the download folder and choose the .rbz file.
SU Podium V2.6 licenses contain 18 digits and begin with PD. SU Podium starts with a trial version if you have not installed it before. You activate a purchased license in the following way:
  1. Copy the license code from the confirmation email
  2. Open SketchUp
  3. Go to Extensions > SU Podium V2.6 > License
  4. Paste the copied license into the panel
  5. Click on 'Activate'
  6. Exit SketchUp
You can now get started with SU Podium!
  1. Log in to the Chaos Group website using the credentials you received with your order.
  2. Navigate to the "Downloads" section.
  3. Download the installation package that installs your V-Ray.
Need more help? On the V-Ray website you will find download links and installation guides for each V-Ray software: V-Ray Installation Help. Choose the V-Ray you want to download and, under the 'Installation' heading, follow the steps you need to take.
Download Rhino from the Rhinoceros website, choose your operating system here to download the correct version.
  1. Ga naar de downloadpagina van Enscape en download de gewenste versie.
    1. Bij Mac OS: Je ontvangt bij download een .pkg bestand. Dubbelklik op dit bestand om het begin venster van de setup te openen. Zorg ervoor dat jouw CAD-software volledig is afgesloten voordat je aan de installatie begint. Als de installatie is voltooid, vind je Enscape terug als 'toolbar' in jouw CAD-software.
    2. Bij Windows: Je ontvangt bij downlaod een .msi bestand. Dubbelklik op dit bestand om de installatie te starten. Zorg ervoor dat jouw CAD-software volledig is afgesloten voordat je aan de installatie begint. Als de installatie is voltooid, vind je Enscape terug als 'toolbar' in jouw CAD-software.
  2. Na de installatie kun je jouw gewenste CAD-software starten. Bij de eerste start van Enscape kun je kiezen voor een trial of voor licentie invoer. Klik op 'Add licence' om de licentie toe te voegen. Vul hierin de gegevens in die wij jou hebben toegestuurd (seats, einddatum licentie en licentienummer). Wanneer je het licentienummer hebt ingevoerd klik je op 'Activate' om de licentie te activeren.
Let op, de Enscape single user licentie wordt aan je PC gekoppeld en kan maar op één computer geactiveerd worden. Wanneer je meerdere seats hebt, kun je deze op meerdere pc's installeren. Wanneer je een floating license hebt kun je op meerdere computers gebruik maken van de licentie, de licentie is dan actief op de computer die als eerste de licentie aanroept.